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We TAKE the Calls for You
Inbound Call Center Services
Inbound services focus on taking the incoming phone calls to your business or organization. Examples of the many inbound services include: telephone answering, order processing, dispatch and help desk services.
We MAKE the Calls for You
Outbound Call Center Services
Outbound focus on making the outgoing phone calls for your business or organization. Examples of the many outbound services include: telesales, telemarketing and market research.
We AUTOMATE Processes for You
Automated (Electronic) Services
Electronic are about automating processes for your business or organization. Examples include interactive voice response (IVR), voicemail and dealer locator.
You DELEGATE the Business Process to Us
Business Process Outsourcing (BPO)
Business Process Outsourcing (BPO) services are when you delegate the entire business process to us. Any inbound, outbound or electronic service can be entirely outsourced. However, examples of commonly outsourced services include fulfillment, email management and faxing.